TERMS OF SERVICE AGREEMENT
This website is operated by Wigglesteps Australia and is governed by the policies, terms and conditions set out below. Please read these Terms of Service carefully. By accessing or using any part of the site or placing an order, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
Wigglesteps Australia is not liable for any losses or damages caused by this website or any website linked to or from this website.
Wigglesteps Australia reserves the right to update or change any part of these Terms of Service. It is your responsibility to check this page periodically for changes.
ONLINE STORE TERMS
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.
Wigglesteps Australia reserves the right to accept or decline an order from anyone without giving reason at any time. Wigglesteps Australia reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.
Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.
All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
SHIPPING AND DELIVERY
Wigglesteps Australia will only replace orders using providing the order is proved lost in transit by our delivery company.
The delivery times are estimates only. Wigglesteps Australia will not be held accountable for late deliveries or loss or damage relating to late deliveries.
In the event that items are ordered where stock is not available all reasonable attempts to notify you will be made using the details you provided.
Wigglesteps Australia cannot be held responsible if your delivery instructions are not followed.
CHANGE OF ADDRESS
The shipping address for your order is shown in the checkout and on your order confirmation and shipping confirmation emails. In the event that an incorrect address was entered, address changes can only made until the order begins processing. Wigglesteps Australia cannot accommodate all address change requests.
Wigglesteps Australia takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.
REFUNDS AND RETURNS
Returns must be in as new condition, with tags still attached and unused. We recommend sending returns via registered post as we do not accept responsibility for lost items. The customer must contact Wigglesteps Australia before any returns or exchanges are accepted. Promotional codes cannot be applied to exchanges. Returns must be made within 1-14 working days. Exchange requests are subject to availability of stock. Should your product request be unavailable a refund will be provided. Wigglesteps Australia does not accept cash as a form of payment in the online store and takes no responsibility for cash sent via post.
Any items returned outside of this period or items returned damaged or soiled will be the responsibility of the customer to retrieve. Wigglesteps Australia will not pay to return these items to you.
Please see our Returns Policy for more details.
If notified before goods have been dispatched, Wigglesteps Australia can accommodate order cancellations. If items have been shipped, Wigglesteps Australia reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.
Prices for our products are subject to change without notice. All credit cards are charged in Australian Dollars.
This site may contain links to other sites on the Internet that are owned and operated by third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with Wigglesteps Australia. You acknowledge that Wigglesteps Australia is not responsible for the operation of or content located on or through any such site.
ERRORS, INACCURACIES AND OMISSIONS
In the event that information on our site contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability, Wigglesteps Australia reserves the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
If your credit card has already been charged for the purchase and your order is cancelled, Wigglesteps Australia shall immediately issue a credit to your credit card account in the amount of the charge.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
PROMOTIONS & GIFT CARDS
Promotions, discounts and promotional codes (collectively “Promotions”) are valid for the specified time period for online purchases of merchandise only and may be used one time only unless otherwise stated.
One time use Promotions must be used in their entirety in a single purchase. Any amounts not redeemed in the applicable purchase will be forfeited. Promotions cannot be combined with other promotions.
Promotions do not apply to gift certificates, shipping, GST or duties or similar services.
Promotions cannot be applied retroactively to previously placed orders or to orders that have been adjusted.
For promotions requiring a minimum order size, charges for shipping and credits from gift certificates do not count towards the minimum order size requirement.
For promotions where you must buy 1 (or more) item(s) to get a reduction on the second (additional) item(s), the discount will be applied at checkout to the lower priced item.
If merchandise was purchased with a Promotion and subsequently returned, you will be issued a credit or refund at the promotional price and, if the Promotion has expired, it cannot then be applied to a replacement or future order.
If you return a gift that was purchased with a Promotion and the Promotion has expired, you cannot apply the expired Promotion to a replacement or future order.
Promotional items are available only while supplies last; Wigglesteps Australia does not issue rain checks for items that run out of stock.
Wigglesteps Australia can, at its sole discretion, extend or terminate a Promotion at any time.
Wigglesteps Australia has no obligation to advise an entrant of an incomplete or incorrect entry and will not be accountable for the return of any item ordered incorrectly.
By claiming a promotional offer on your order, you agree that you have understood the terms and conditions of that promotion.
All promotional spend levels and discounts are in Australian Dollars (AUD).
Questions about the Terms of Service should be sent to us at socks(at)wigglesteps.com.au